The Reach Key West, A Waldorf Astoria Resort

Reviews

• Jessica Miller

  Sep, 07 2018
  ★ ☆ ☆ ☆ ☆
  Not what we paid for! We booked an ocean view king studio suit over the court yard view, and paid about $200 more for the view. When we confronted the staff immediately after checking in about the view/price difference, all they had to say was it was that an ocean front view, because their courtyard views literally face into the courtyard and you can't see the ocean at all, however that is NOT the pictures they advertise on their website. Our view identified much better with the courtyard view on the website then the ocean front view. The hotel was actually nice, and the view was still nice, we just never would have paid for the price we paid for the view we got compared to the advertised view. (If I could upload the pictures for you to view the difference I would).
• Ryan Shea

  Jun, 01 2018
  ★ ★ ★ ★ ☆
  I'm giving this hotel 4 out of 5. The service was good for most things. The bartenders and waitstaff were excellent and very accommodating, and everyone was very pleasant. However there were a few times where we asked for something, we were told "ok we'll get it for you", and it never happened. Also, for a Waldorf hotel I was expecting a little more refinement in the actual rooms. They kind of felt pretty standard in my opinion. The beach and the views are outstanding. The restaurant was also very good albeit a bit overpriced. Overall it was a pleasant stay and I do recommend it.

Photos and maps

Nearest companies

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  630 South Street, Key West, FL 33040

  +1 305-296-4275

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• Casa Marina Beach House

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• OPEN OCEAN WATERSPORTS KEY WEST WATER SPORTS & ACTIVITIES

  Establishment, Travel agency

  ★ ★ ★ ★ ★

  1 reviews

  1435 Simonton Street, Key West, FL 33040

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• Cardtronics ATM

  Establishment, Atm, Finance

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  +1 800-786-9666

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• Key West Beach Front Studio

  Establishment, Lodging

  ★ ★ ★ ★ ★

  1 reviews

  1430 Vernon Avenue, Key West, FL 33040

  +1 843-764-7461

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